Effective Tips to Write Powerful Product & Service Description: Features vs Benefits

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Having a great product or service description is the first step to get more conversions. Most of the online business brands don’t pay much attention to their product descriptions, they just write the product information or copy the information from the manufacturer’s website. Incomplete and unclear descriptions have a direct impact on your profits.

In this article, you will learn how to write an effective description of products and services, useful tips, features, and benefits to convert your visitors into customers.

What is The Product Service Description and Why Is It Important?

It can be defined as a marketing copy that is used to convince the visitors why they should buy after reading important information about product details, features and benefits. For a better description, assume that you are a website visitor and write what you want to know? Make in-depth research on your competitors to understand where they lack and try to highlight what makes you unique.

About 90% of customers research a product before buying from an online shopping store. Every customer is interested to get detailed information about the products. So I am going to share with you an overview so that you can write efficient descriptions.

Describe the importance:

Whenever you are going to buy any product, a question will arise in your mind that how is this product beneficial for me? You will definitely buy the product if you found your answer in the description.

Features and Benefits:

As you know, every product has its usages, features and benefits. Try to explore the advantages that will increase the desire of your customers about a particular product.

Why Choose Us?

It is very important to show unique features to your visitors that differentiate you from the market. In this digital world which is full of competition, these are the answers that play a vital role in making a decision about making a purchase.

1. Remember Your Target Audience

If you want to write any particular description, you must come up with proper research on the target audience. It is the most important factor to get better ROI. Consider an example for better understanding: if you are selling android mobiles or accessories, your targeted audience will be under the age of 50 having android mobiles.


By figuring out the target audience, you can gather the related information and able to find out the unique wants or problems that they are facing. You can write an effective product or service description in a way that is related to your target audience.

2. Focus on Your Headlines

It doesn’t matter that you are creating online shopping stores or different landing pages for your product marketing. The headline plays a vital role to attract new customers because better headlines can attract customers and increase the number of sales.

Every good headline has the following qualities:
Unique:
Your headline must have at least a single feature that makes your services or products unique.

Good sense:
Those headlines are more attractive that has a proper sense and delivering a clear concept about the product. Every professional wants to deliver a message about why user needs this particular product.

Useful:
Users will read the meaningful and useful headlines carefully. You need to put the information about your product that delivers the knowledge about what is in it for your customers.

Aggressive in nature:
Sometimes you can sell a product that can change the lifestyle of any customer. So, come up with a heading that will be aggressive and competitive in nature.

Most-Specific:
Generic headings cannot attract the user, so always try to explain the product service description in the heading for the concept of actually what are you offering?


By reading the headlines, users decide that either they need this product or not. So, always try to keep your headlines more attractive, explains the features and clear. Don’t write the technical features of the product, it may attract the person who has technical knowledge of things. For example, you state that your product is very fast, it is the feature; so try to use these types of words that our product can save valuable time.

3. Focus on Product Benefits

The important factor of the product services description is to deliver information about the benefits of the products that any buyer can get. A buyer wants to know about the product that how it can improve their lives if the make the purchase.

Most of the people got confused and cannot understand the difference between the features and benefits.
In simple words:

  • Features tell what the can do?
  • Benefits are used to relate the product features that how they can help the buyer.

For example, you are going to sell a storage device with the feature of 2GB of memory. Any buyer can store up to 2,000 mp3 songs, it is the benefit of using this storage device as the picture shows:

It is not important that what is the feature of the product? But it is most that how will the features benefit the buyers? So focus to the answer this question in your product service information which is known as description. If you want to understand the detailed difference between the features and benefits, continue your reading.

Top copywriting Techniques

Effective copywriting needs to have a good knowledge of tested and well-planned techniques that copywriters use and produce a high quality description of services. I will discuss the top copywriting techniques that will help you to become a good copywriter.

AIDA Model:

Attention – Interest – Desire – Action Model

It is the most famous model which is used by a number of marketers to write an exceptional quality of their services.

Attention:
The most basic step in the advertising or marketing is to understand how to attract the users? You can perform this task by asking any question or describing through provocative imagery. It is also possible by placing advertisements in unexpected situations which is also known as guerrilla marketing.

Interest:
The second step in this framework is to increase the interest of your reader. It is possible in many ways, you can enlist the benefits at a glance. It is generally the hardest task because if your product is not interesting then how can you create the user interest?

Desire:
After getting the interest of your customers, you need to increase the desire of your product by describing the results and outcomes that any user can achieve after using your product. In this step, you will covey the value of the product to your readers and why they need this particular service in their life?

Action:
After creating the desire of your product in the heart of your reader, now you need to give them purchase popups or any other specific operations that you like to take by the reader. This advertisement should be end with proper call to action. Consider an example of Netflix, they convince the user to try their free trial with the help of persuasive text.

If you successfully completed the product and service description sample, congratulations you have done your task with effective ways of AIDA framework.

FAB Model:

Feature – Advantage – Benefit Model

This copywriting technique is used in a special cases when you need to showcase the benefits of your product or service. It will help to create the desire of the product and beneficial in grabbing the reader’s attention.

Feature:
As you know feature is a distinctive attribute of something. Consider an example for easy to understand, we have a digital camera that has many features such as 30 megapixels, 18-145mm zoom lens and many more. If your profession is photography, you have good understanding of all these feature. You need a proper explanation of the benefits for new users that have no knowledge of these features and not interested to know in detail.

Advantage:
It is a process of putting something in a superior position and helps to understand the users to get benefits from features. For our digital camera example, 30 megapixels means that you have larger number of dots that will help you to capture more image with quality. You can also enlarge your captured images without losing the quality. And zoom lens will help you to capture perfect shots from distance, so this camera is more flexible with these advantages.

Benefit:
The benefit is what the features can do for users. For example, there are many benefits of 30 megapixels including sharper image, enlarge and better quality image. The benefits of 18-145 mm zoom are greater flexibility, make different shots and take family shots perfectly.










Feature Advantages
Benefits
Automated setup Reliable reproducible results
Less training required
Everything is under control
UNIFI (Software) Calibration with Automated setup Stable results for all users
Smart MS Errors are easily identified and eliminated High operational availability

PAS Model

Problem – Agitation – Solve Model

It is also an effective copywriting framework which is mostly implemented on TV commercials, but it is equally effective in written description also.

Problem:
In the first step, you will realize the problems that are disturbing the customers. For example, if you are selling a power bank, you will focus on the problem that phone battery runs out within a shorter timer period or mostly in the middle of the day.

Agitation:
According to the marketers, it is known as twisting the knife. You will make your reader uncomfortable by expanding the problem you described in the earlier step. For our power bank example, battery die means getting on the wrong way without maps, missing important calls and emails.

Solve:
In the final stage, you will show the impact of your product on this situation that you have created. You will write that there is no need to worry about this problem, we have a good solution to your problem. Simply buy the power bank and give your phone’s battery a new life when it goes near to die.

SEO Friendly Descriptions with Proper Keywords

Search engines scan the complete paragraph and understand how much it is meaningful and valuable. If you want to rank in search engine then avoid injecting keyword more and more in the smaller length of words. More keywords can be considered as spam, so follow these tips to maintain your ranking.

  • Avoid Stuffing of Keywords
  • Use LSI keywords
  • Use keywords in title, sub-titles and body content
  • Give images ALT tags, optimize and provide proper description
  • Write informative paragraph then optimize it for SEO.

Following is the landing page example where a keyword “iPhone” is used in title, description which is highlighted.

Make attractive Descriptions with Offers & Images

Sometimes, making an attractive content can increase your product or service description. I am going to share two additional ways to improve your marketing strategy.

Attractive and high-quality images:
Images have a greater impact on increasing the ROI rate. Try to use high-quality images in the description and try to write content, it will be more engaging and attractive than simple text paragraphs.


Add offers and discounts:
Add money back guarantee, different discount offers, and free replacement or free deliver services. It is more suitable at the end of the description.

Enhanced Product & Service Descriptions Improve the Sales

In order to increase the number of sales follow these simple tips:

Write clear and concise way:
Always adopt a way of writing that is easy to understand for your particular audience. Deliver your service description in way that resonates with your readers or customers.

Try to build trust:
When you adopt the simple writing that is easy to understand then your customers will realize that you are writing highly relevant. It will be helpful for building their trust.

Increase the conversion rate:
The main benefit of your high-quality product and service description is that you have direct impact on the behavior of your audience and turn them into your customers.

Make sure your website has dedicated server hosting for the highest bandwidth and dedicated resources with a 100% update to deliver an exceptional quality of response.

What are the Features?

Features are the factual or technical statements that help users to understand the characteristics and qualities of any product. They also used to generate sales if a marketer used correctly. Every effective marketer will understand the unique features first then find out the targeted market audience from where is the more possibility of the sales. Following are the examples of features:

  • TV’s resolution
  • Weight of a tennis racket
  • Fuel mileage

What are the Benefits?

It is the highlight that causes a user to buy a product or service and appeals to him on a deeper level than features. Benefits allow your target users to visualize and create a desire to make purchases. Following are the examples of the benefits:

  • Any social media app having the function to schedule posts (feature), so you can save your time and energy.
  • A pair of shoes with the good sole (feature), so you don’t have a need to buy new shoes as soon.
  • Water cooler that keeps your water cold for 8 hours (feature), so you can enjoy cold water whenever you need it within a specified time.

Effective Strategy for Features and Benefits

The desired results are achieved with little efforts if you use the combination of both features and benefits. Following are the steps to make an effective strategy:

  1. Consider the supreme features
  2. Describe the working of selected features and what advantages they bring to end-users
  3. Explain the advantages, how they solve the problems of the users

Always try to use both features and benefits for an effective marketing strategy and read the Top 14 Ways to Improve Your Digital Marketing Strategy In 2020.

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Oleg Kaluger

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Comments

2 Comments on “Effective Tips to Write Powerful Product & Service Description: Features vs Benefits”

  1. The most effective product description inspires by focusing on what the customer will do with the product. The secret is staying focused on the consumer experience and then finding a way to work the product into it.

  2. Avatar ARNAB says:

    Great blog with great information.

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